WARRANTY & INSURANCE

Installation and Product Warranty

Precision Stone Design

Installation Warranty

What is Covered

This warranty covers any defects in workmanship, including installation, with the exceptions stated below. For warranty service, you must provide proof of the date of original purchase.


How Long Coverage Lasts

This warranty runs for one year from the date of installation. All implied warranties are also limited to a one-year from date of installation. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.


What Is Not Covered

This warranty does not cover countertops that have been moved from their original installed location, and it does not cover the natural characteristics of stone, which include, but are not limited to, color variations, water lines, or surface marks. This warranty also does not cover damage to your countertop caused by factors out of our control, such as house settlement, fires, tornados, or other acts of nature. This warranty does not cover any natural stone from any type of cracking, staining, or scratching. This warranty does not cover any indirect, special, consequential, or punitive damages (including lost profits) arising out of or relating to this agreement or the transactions it contemplates (whether for breach of contract, tort, negligence, or other forms of action) and irrespective of whether Precision Stone Design has been advised of the possibility of any such damage. This warranty also does not cover any damages resulting from dust, noise, and smell due to sealers, hardeners, and glue used in the installation. This warranty does not cover any damages such as nicks, cuts, holes, and/or scratches, which may happen to the drywall/cabinet/mirrors to achieve a custom fit. This warranty is not transferable. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


What Precision Stone Design Will Do

Precision Stone Design will repair any countertop that proves to be defective in workmanship. In the event repair is not possible, Precision Stone Design will either replace your countertop with a new countertop of similar composition and price or refund the full purchase price of your countertop.


How to Get Service

Contact Precision Stone Design at (312) 212-0657 to get warranty service. A service representative will assist you with your warranty. To better assist you, please have a copy of your receipt with you. You can also send a letter to Precision Stone Design, 945 Lively Blvd, Elk Grove Village, Illinois 60007 by certified or registered mail with a copy of your receipt, stating your name, phone number, invoice number, and date, and explaining that you want to use your warranty.


How State Law Applies

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Insurance

Looking for that peace of mind? All personnel that work on your countertops are Precision Stone Design employees and are appropriately insured and licensed.

Product Warranties, Care, and Maintenance

Below, you'll find links to the manufacturers' websites that include important information about their product warranties and how to care for your new countertops. Please read the information about your new countertops carefully — failure to follow the care and maintenance instructions may void your warranty.

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